Do we have a parking garage?
Beneath our building, there is a parking garage with plenty of parking spots available if you are coming by car. When you show your parking card at the check-in, you'll receive another barcode that will give you a 15% discount on your parking costs!
More info: https://www.apcoa.nl/parkeerplaats/amsterdam/apcoa-parking-flow-amsterdam/
Which stop to use for public transport?
Take stop Europaplein metro, tram and bus to arrive across the door of our entrance. Or take the train to station Rai (5min. walk)
We are located right across the RAI convention centre.
What should I bring?
Come as you are, bring your phone and/or your camera and a good mood. If you have more stuff, you can store it in our lockers at the entrance.
Is the exhibit self-guided?
Yes, you can visit the experience completely by yourself. We have staff available to help you to get the most out of your experience though.
Is The Upside Down ADA friendly?
Yes, The Upside Down is disability friendly - you can bring a wheelchair. Want to know more, contact us at: firstname.lastname@example.org
Are there any rules about taking photos?
No! Take all the pics you want. But don’t shoot people you don’t know. If you want to shoot professionally, contact us at email@example.com , because we only allow professional photography at certain conditions.
What does The Upside Down do for the community?
We actively support Het Vergeten Kind foundation (‘Forgotten Children’). The foundation supports children that don’t get the opportunity to grow up like every child deserves. Because we believe the Right to Play is for everyone! Check out their site if you want to know more. https://www.hetvergetenkind.nl/
Do you have kids rates?
Kids 0-2 years old can come for free. From 3-11 years we have a discounted rate for starting times between 12-19 hours on Wednesday and 10-12 hrs on Saturday and Sunday. Age 12 and up pay the regular ticket price.
Can I cancel or reschedule my tickets?
Tickets cannot be refunded, but we can change the time and date for you. Just send send us an app at +31850659225 or email to firstname.lastname@example.org.